Returns & Exchanges
We want you to love your travel gear, which is why we offer a 30-day return window for unused items in their original packaging. Please note that a small processing fee will be deducted from your refund to cover return shipping costs.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place your unused items back in their original CALPAK packaging, ensuring all tags and protective liners are still attached.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 10-14 business days of arrival.